Leadership expert from the LSE and founder of LeadCap Ventures In his eight steps model to bring about transformations in organisations, John Kotter from Harvard Business School says a leader can never underestimate the importance of communication. According to him, communication is the common platform upon which a leader builds his change process. He relies on communication to establish a sense of urgency, form a powerful guiding coalition, create a vision and empower others to act on the vision. A good example is Jack Welch, the earlier chairman of GE, who transformed the stodgy $13 billion company into a $525 billion giant. By emphasising on communication skills, Jack began his revolution of building a new GE, very different in attitude and functioning from the GE of the past. | |||

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9 July 2011
Good communication skills are key to being in charge
http://economictimes.indiatimes.com/quickiearticleshow/9061865.cms
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